Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund. Refund is based on the following terms,
Refund is only provided when
- Product you purchased from us is buggy
- Product you purchased from us not working as promised in our site. This should be checked from our side
Refund is not provided when
- Product not working due to environment issue, unmet product requirements, conflicts occurred due to customisation, third party product conflicts
- Product works as mentioned in our site and not buggy
- Product not fits the need of the customer. We provide demo instance for all our products. Customer should check the demo instance and check whether product meets his need.
Note: Its is your responsible to provide access to the instance of our product on your server or provide common staging server for us to check. Our refund policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.